OVER 25 YEARS OF EXPERIENCE
IN RACING AND WRENCHING
Growing up in a small town instills values in a person about treating people fairly and with respect. When you own a business in a small town your survival depends on it, a large portion of your customer base are the same people you interact with daily. If you don’t treat them right, you might lose a friend and your business won’t last. So you can be confident when you deal with West Newton Bicycle Shop that you’ll receive great service while being treated honestly and with courtesy.
A full staff is ready to assist you and keep you rolling. We know bikes and bike service, additionally we are enthusiasts. At big-box stores the person that “helps” you with your bike, spends most of their day stocking toilet paper and trail mix, our staff is stocked with knowledge and can take you on a trail tour. We believe friendly helpful customer service doesn’t stem from a uniform of coordinated red shirts and tan pants but from a pleasant demeanor, knowledge, and desire to share the joy of bicycling. Sometimes it’s as simple as offering advice on where to get a good bite to eat or fixing a child’s flat for the price of a thank you.